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Centramax Customers: EchoAccess™ Is Your Solution

EchoAccess™ is a fully web-enabled contact center solution

HealthLine Systems would be pleased to discuss your Call Center software needs as the sunset date for Centramax approaches. We have extensive experience in data conversion and transitional support.

EchoAccess is the industry's first web-enabled contact center is available as an installed system or as a hosted solution for physician referral and service referral software needs. EchoAccess streamlines event enrollment and includes optional web enrollment via credit card. The system includes physician-to-physician referral, ideal for academic organizations.

EchoAccess includes telephone triage with pnurse-directed symptom-based clinical protocols developed by the Cleveland Clinic.  It also has an extensive electronic health information reference library containing the latest information on over 2,200 medical topics and more than 5,000 medications.  The integrated report writer supports your needs to the measure R-O-I of your call center.

EchoAccess is your Centramax replacement.

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